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Post by account_disabled on Feb 12, 2024 2:59:35 GMT -5
Account the target audience is defined from the beginning and measurement and KPIs are used to know if we should modify our strategy or not You don t have to make crazy decisions Not knowing the customer s purchasing process Customer Journey In relation to the previous error sometimes we know our customer but not where they go before buying Knowing the Customer Journey and studying it is essential to know our users better Many companies are satisfied with knowing that the customer buys Sometimes we know what . Problems they have had because they come to us What makes them decide to buy Where do you find us Do they repeat Customer journey diagram to explain mistakes not to make in Cambodia Telemarketing Data digital marketing Source Doppler All of this forms the customer s purchasing process or customer journey Its phases are awareness consideration purchase retention and recommendation When we understand what phase a user is in we can make decisions according to their journey Skip the plan Are the . Plans there to follow Yeah Are plans unchangeable superior entities that we blindly follow No Is it okay to take advantage of this to skip the plan when it suits us NO We have talked before about how to make an annual communication plan and we know that it is an arduous task It is impossible to plan a calendar of actions and budgets that will not change at some point We never know what the year is going to bring us just tell However we must stick to what we have decided as much as possible or all tasks will begin to be delayed indefinitely When we constantly change tasks everything seems urgent And when everything is urgent nothing really is .
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